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Engineering & Product Full Time

Lead SRE

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

Position Summary:

We are seeking a senior technical engineer as a foundational member of a cross-functional team that is tasked with ensuring and enhancing the quality, availability, and reliability of the Clumio Data Platform, which is 100% in AWS public cloud.  The ideal candidate will be self-motivated, an excellent communicator, have deep experience with Amazon Web Services, Kubernetes, Linux ,Terraform, Python, Docker, IP Networking, ITIL Service Management, and strict Change Control procedures.  This candidate should be very comfortable working in a fast-paced SDLC that includes the infrastructure-as-code model.   The role will work closely with software engineering, quality assurance, information security, customer success and product management teams to ensure the timely delivery and high availability of platform features and services.  This role will personally drive continuous improvement throughout the Engineering organization and help the platform scale globally. 


Responsibilities                                                                                                                                 

  • Work closely with Engineering and QA teams to ensure a stable and scalable public cloud infrastructure
  • Work with developers to drive their requirements for resources, capacity, configuration, security, deployment and monitoring
  • Work with senior management to develop project plans and drive tasks accordingly
  • Maintain escalation policies, incident communication, and follow-the-sun support between multiple geographically disperse virtual NOCs
  • Handle 24x7x365 Incident Management and drive Problem Management continuous improvements to enforce and maintain SLAs
  • Routinely survey and evaluate available technology options to improve processes, tooling, and monitoring
  • Collaborate with QA to help provide comprehensive coverage for software releases by building and maintaining suitable test environments and deployment pipelines
  • Collaborate with Sales to build and maintain demonstration/Proof of Concept environments
  • Interface with Customer Success to provide scope and detail for incident reports and maintenance activities
  • Acquire and maintain a thorough working knowledge of the products and services that are live and under development


Requirements

  • B.S. in Computer Science or equivalent experience.
  • Demonstrated experience managing projects and delivering results
  • Extensive experience with cloud systems architecture, monitoring frameworks, and cloud network architecture
  • Experience using source control tools such as Git
  • Significant scripting (Python, Bash) experience
  • Maintain and contribute to the code and unit tests for internal SRE tools written in Python
  • Experience with continuous integration platforms such as Jenkins
  • Experience with configuration management and orchestration tools such as Terraform
  • Occasional travel may be requested

Desirable

  • Familiarity with ITIL practices
  • Experience documenting policies and detailed procedures for an ISMS (ISO/IEC 27001)
  • Familiarity with ISO27001 Annex A controls as they apply to cloud hosted SaaS/PaaS/IaaS operations
  • Familiarity with ISO27701 privacy controls, GDPR, and CCPA requirements as they apply to sensitive data in the platform

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security: 

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. 

 

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website. 

 

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